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Advisories - Security

Security Advisory – SUNBURST and SUPERNOVA - SolarWinds Orion Vulnerability

Security Advisory – SUNBURST and SUPERNOVA - SolarWinds Orion vulnerability – Updated December 21, 2020

Advisories - Security

Google Chrome Browser Version 80 Updates and Ex Libris Products and Services

Google Chrome Browser version 80 Updates and Ex Libris products and services

Availability - Data Centers

System down procedure and contact information

Relevant procedures and hub contact information.

Policy - Data Center

Welcome to the Ex Libris Cloud

This document provides the benefits of using the Ex Libris Cloud services together with general instructions for new customers joining the Ex Libris Cloud.

Advisories - Security

Meltdown and Spectre Vulnerabilities

Updated January 7, 2018 - Ex Libris is aware of the recently reported security vulnerabilities known as 'Meltdown' and 'Spectre' that affect computer processors (CPUs.)

Advisories - Security

Deprecation of Obsolete TLS 1.0 and TLS 1.1 Versions

Security Update - Deprecation of Obsolete TLS 1.0 and TLS 1.1 Versions – Updated April 16, 2019

Advisories - Security

Ex Libris Patron Directory Services (PDS) Security vulnerability

Security Update - Ex Libris Patron Directory Services (PDS) Security vulnerability Updated: April 3, 2019

Advisories - Security

Deprecation of Obsolete TLS 1.0 and TLS 1.1 Versions

Security Update - Deprecation of Obsolete TLS 1.0 and TLS 1.1 Versions – Updated April 16, 2019

Advisories - Security

Ex Libris RefWorks Integration with Shibboleth Security Vulnerability

Ex Libris RefWorks integration with Shibboleth Security Vulnerability Updated: February 11, 2020

Policy - Security

Ex Libris Cloud Services BCP

The BCP is a plan of actions to be taken in the event of a disaster in order to resume critical operations in a pre-defined time frame.

Policy - Data Center

Customer Appropriate Usage Statement

This policy defines the required customer cooperation and appropriate use for Ex Libris customers with access rights to Ex Libris Cloud infrastructures.

Policy - Security

Ex Libris Service Disruption Communication Policy

This policy defines a consistent way to handle, avoid and communicate any service disruption.

Policy - Security

Ex Libris Password Management Policy

This policy establishes a standard for the protection, appropriate use and creation of strong passwords, to protect customer information, and to maintain data privacy by defining the frequency with which passwords should be changed.

Policy - Security

Ex Libris Asset Management Policy

The purpose of this policy is to describe the activities related to managing devices and software assets.

Policy - Security

Ex Libris Risk Management Policy

The purpose of the risk management policy is to provide guidance regarding the management of risks and to ensure that all risks are controlled or mitigated.

Policy - Security

Ex Libris Change Management Policy

The purpose of change management is to ensure that the system components used to deliver services are identified, recorded, and monitored so that only authorized changes are applied.

Policy - Security

Ex Libris Security And Privacy Incident Response Policy

The aim of this policy is to ensure that Ex Libris reacts appropriately to any actual or suspected security incidents relating to Ex Libris cloud systems and data.

Advisories - Security

Apache Tomcat Vulnerability (CVE-2020-1938)

Apache Tomcat vulnerability (CVE-2020-1938) Updated - March 17, 2020

Policy - Data Center

Accesibility

Ex Libris, a ProQuest Company, is committed to providing an experience that is fully accessible to everyone.

Policy- Data Center

Ex Libris Access Control Policy

This document defines the Ex Libris policy regarding Access Control. It is Ex Libris’ goal to ensure that personnel are positively authenticated and authorized prior to being granted access to information resources.

Policy - Security

Cloud Security and Privacy Statement

This policy describes the Ex Libris security procedures and the privacy practices of Ex Libris Ltd. and Ex Libris (USA) Inc. and their respective subsidiary companies.

Security

Ex Libris Offices' IP Addresses

This is a list of the IP addresses for outgoing network traffic from each of the Ex Libris offices.

Security

Technical Requirements for Alma and Discovery Implementation

This document describes Alma cloud fundamentals, the technology driving the Alma cloud, the IT side of the Alma cloud infrastructure, and the Alma cloud's interaction with on premises institutional/campus systems.

Advisories - Security

Security Update - Deprecation of TLS 1.0 and TLS 1.1 Versions for Higher Education Platform API

Security Update - Deprecation of TLS 1.0 and TLS 1.1 Versions for Higher Education Platform API - Updated July 22, 2021

Policy- Data Center

Ex Libris Establishes New Second Data Centers in Three Regions

Establishment of a second data center in each of the following regions: the United States, Europe, and Asia Pacific, in addition to the existing regional data centers.

Certification - Security

ISO 27017

Ex Libris certification: ISO 27017:2015

Policy - Data Center

Ex Libris IT Security Policy

The purpose of this document is to define clear rules for the use of the information systems and other information assets in Ex Libris.

Policy - Data Center

Ex Libris Data Classification Policy

This policy ensures that Ex Libris information assets are classified so that they receive the appropriate level of protection.

Policy - Data Center

Ex Libris Security Patches and Vulnerability Assesments Policy

Ex Libris continually seeks to ensure that its solutions do not contain vulnerabilities that may compromise the security of its products

Policy - Data Center

Ex Libris Information Security Policy

The purpose of this policy is to provide a security framework based on ISO 27002 that will ensure the protection of Ex Libris information from unauthorized access, loss or damage.

Policy - Data Center

Ex Libris Data Retention Policy

The purpose of this Policy is to ensure that necessary records and documents are adequately protected and maintained and to ensure that records that are no longer needed by Ex Libris or are of no value are discarded at the proper time.

Advisories - Security

Ex Libris campusM integration with Ex Libris Alma-Primo

Ex Libris campusM integration with Ex Libris Alma-Primo Security Vulnerability Updated – March 9, 2020

Policy - Security

Statement of Applicability

This document describes the relevant and applicable controls adopted by Ex Libris.

Advisories - Security

Security Advisory - Ex Libris campusM Cloud Log Security Vulnerability

Ex Libris campusM Cloud Log Security Vulnerability Updated – July 29, 2020

GDPR

Ex Libris Statement Regarding Invalidation of Privacy Shield Framework

European Court of Justice decision on 16 July 2020 invalidates the EU-U.S. Privacy Shield Framework

Policy - Security

Ex Libris Software Development Life Cycle (SDLC) Policy

This policy defines the development and implementation requirements for Ex Libris products.

Policy

Ex Libris Statement Regarding Coronavirus (COVID-19)

We continue to monitor the spread of the novel coronavirus (COVID-19) and its global impact. Ex Libris is committed to providing awareness and transparency to our customers, employees, and partners regarding our status and the actions that we are taking. Our business continues to be fully operational, with no disruption to our services and systems.

Policy - Security

Ex Libris Responsible Disclosure Policy

The purpose of this policy is to define the method by which Ex Libris can work with the user community to improve security and mitigate vulnerabilities for Ex Libris services. This policy applies to all systems, personnel, and data at Ex Libris.

Policy - Security

Ex Libris Security Disciplinary Policy

This policy addresses what disciplinary action may be taken when employee behavior has been determined to be unacceptable and which results in a security breach due to negligence or intentional violation of Ex Libris policies, practices, and/or procedures.

Certification - Business Continuity

ISO 22301

Ex Libris certification: ISO 22301

Certification - Security

ISO 27001

Ex Libris certification: ISO 27001:2013

Certification - Privacy

ISO 27018

Ex Libris certification: ISO 27018:2014

Advisories - Security

Security Advisory– Log4Shell Security vulnerability (CVE-2021-44228)

Log4Shell Security vulnerability (CVE-2021-44228) - December 12, 2021

Policy - Security and Privacy

Security and Privacy Statement

Ex Libris is committed to providing its customers with a highly secure and reliable environment, and have developed a multi-tiered security model that covers all aspects of hosted and cloud-based Ex Libris systems.